Not very happy with my purchase. The reason item was bought was because of the thin extruder attachment. When
Looking at the attachment it’s not all thin. It’s a mixture of big and small holes., there is not much difference between the extruder with the normal holes. I also find the machine not extruding properly . It can be a lengthy process. I have emailed for a return but not heard back. I would keep the item if an extra thin disc attachment is provided.
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FEEDBACK
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Hello Vanessa,
thank you for sharing your feedback. We’re truly sorry to hear that your experience with the product has not met your expectations.
Your comments regarding the extrusion process and the similarity between the discs are valuable and have been forwarded to our product team for further evaluation.
Regarding your return request, we can confirm that our customer service team has responded to your email. Please feel free to reply to our email or contact us again so we can assist you further.
Kind regards,
Your Klarstein team
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Nie som veľmi spokojný s nákupom. Dôvodom kúpy bol tenký nadstavec extrudéra. Keď sa pozrieme na nadstavec, nie je úplne tenký. Je to zmes veľkých a malých otvorov. Medzi extrudérom s bežnými otvormi nie je veľký rozdiel. Tiež si myslím, že stroj neextruduje správne. Môže to byť zdĺhavý proces. Napísal som e-mail so žiadosťou o vrátenie, ale nedostal som odpoveď. Položku by som si nechal, ak by bol dodaný extra tenký kotúčový nadstavec.
